When you run an online store, regardless of the types of products that you choose to sell, you will need to manage a great number of moving parts. You need to make sure that your marketing game is on point. You need to make sure that you’ve got consistent branding across all your channels. You need to make sure the front-end customer experience is pleasant and functional. And you need to make sure that all of your back-end infrastructure is up to snuff.
It’s a lot to deal with it, especially when you’ve got all of these moving parts operating almost independently of one another. It makes a lot more sense if they’re integrated together, working as a unified and cohesive whole. Helping you work toward this goal is Skywide, a comprehensive solution for greater efficiency and improved functionality, front to back.
Advanced Integrations for Optimal Monetization
At the end of the day, the ultimate goal of any ecommerce site is to push more product. But you want to do so in such a way that is manageable and scalable, working with all the other cogs in the machine.
In this way, Skywide will work with you to develop just the right strategies to best monetize your ecommerce business. A big part of this is accomplished through a series of advanced integrations, working with the latest in B2B and B2C commerce applications. They integrate together so that you can manage your digital business platforms in a logical and interconnected way.
Perhaps your ecommerce site is powered by WordPress or Drupal. It likely contains PHP elements and you might leverage the power of HTML5. Maybe you promote your business through Google AdWords. All of these components need to work together in an efficient way if you want to maximize sales and minimize headache. Skywide helps you do that.
End-to-End Solutions for Ecommerce
A big part of Skywide’s value proposition is the fact that they can handle every aspect of your ecommerce business. This starts with coming up with “innovative custom strategies that accurately reflect your business needs and goals,” all the way to web development and online marketing.
As you browse around the Skywide website, you’ll see just how expansive their services are. From the digital marketing agency site (largely powered by SEO Brand), you can get everything from pay per click advertising to email marketing to content marketing and blogger outreach. Need some custom development? Skywide can help with website maintenance, mobile app development, and custom software solutions.
Need to take another step back to look at your design and branding? Skywide can work with you to develop your branding and identity, including web design, print design, video, and photography. It’s all there under one roof not only for your convenience but also to make sure all these moving parts work together in a meaningful and effective way.
SAP Hybris Is the Key
While all of the digital agency and branding services are critically important, SAP Hybris plays a very central role in why Skywide is such an excellent solution for e-commerce professionals.
“Among the top-ranking digital commerce software,” SAP Hybris unifies all of your business channels together for maximum efficiency. The customer-facing commerce platform links to you back-end data management. This way, you never find yourself entering redundant data because it all works together already. With Hybris integration, you are better equipped to launch real-time contextual marketing to really engage your customers and forge those long-lasting relationships.
How do you connect with your customers? Do they send you email? Do they phone you? Do you chat with them online or via social media? These can all create rather disparate channels of communication and what you might have said to the same customer on one channel may not get suitably recorded and relayed in another. With SAP Hybris, your cloud-based customer service all works together.
Your sales team can be far more efficient and far more effective when they are armed with this integrated data set. Since all the information is one place, they know exactly how they can approach each individual customer or lead in a very specific way. The real-time data means that your business is nimble and agile, while Cloud for Sales centralizes your CRM data with product inventory and price lists. There’s nothing worse than when your sales team lands a big contract, making promises on the availability of product that is back-ordered for weeks.
Sales managers can also look into the performance of the team too, carefully analyzing all of the available data to produce informed and intelligent sales forecasts and sales targets. To get the results you desire, you need to be armed with the right data at the right time. SAP Hybris with Skywide can do that. Bolster customer loyalty and grow your bottom line.
In much the same way, the e-commerce billing solutions connect your sales with your ordering process too. With powerful revenue management solutions, you don’t have to worry about the usual “order-to-cash” challenges that burden other businesses. Personalized customer-centric subscription plans provide a level of predictability unlike anything else. Customers get transparent payment summaries and you reduce your bill-collecting inefficiencies. It’s win-win all around.
But Will It Work for Me?
The best way to wrap your head around Skywide, SAP Hybris, and how all of these integrations can work for your ecommerce business is to take it out for a demo and see it “live” in action.
There are a few different ways you can arrange this. The toll-free phone number for Skywide is 1-844-475-9943 and you can get in contact with an appropriate representative that way. Alternatively, when you are at the top of the homepage, click on the “find out how” button on any of the jQuery slides to bring up the contact form shown above.
Enter your contact information and a brief message about what you’d like to see and a product specialist will “get back to you in a few hours.” Then you can see for yourself how SAP Hybris and Skywide can boost your revenue, improve your customer relationships, and grow your ecommerce business.