If you are looking for a web hosting service that is not only reliable and flexible with its features and packages, but also very popular among other webmasters, then Hostgator is the answer for you. Established in the year 2002, Hostgator quickly developed into one of the most widely used hosting services in the world. Operating from Houston, Texas, with over 750 employees, Hostgator.com has been recognized as one of the fastest growing companies in the USA by a number renowned publications including Inc. Magazine. They currently host more than 5 million domains from over 220 countries around the world.
Hosting Plans – Hatching, Baby and Business
Hostgator offers 3 different hosting plans depending upon the size and server needs of its customers. They are, interestingly, named as the Hatching Plan, the Baby Plan and the Business Plan. We will be having a closer look at the Baby plan in this review, since it is the most feasible one for small and medium sized businesses.
Hosting Features – Everything You Need
Your Hostgator account comes with all the standard hosting features and tools. You will have the standard Linux based cpanel to manage your account along with SSH, PHP 5/Perl, Ruby on Rails and other scripting capabilities. You will get unlimited disk space, unlimited domain registrations and unlimited add-on domains as well. Although the disk space is not unlimited in terms of numbers, in reality it is limited to 250,000 file space, but in effect there are not many websites that’ll ever exceed the allotted space limit. The main account interface is also quite user friendly. All the main features of your account, including administrative and management options, are visible on one page from where you can use them at a single click.
The most appealing feature however, is the free domain and file transfer services that you will get in case you are coming from another hosting service. Hostgator will take care of all your domain transfers, files, scripts, databases and email accounts, and will hand you over a “ready to go” to hosting account. This is particularly useful for websites with a large number of files and databases that are looking for a transfer.
Software & Scripts – Single Click Installations
Hostgator provides a large number of free scripts and applications that are most likely to fulfill all your website’s software needs. You will have both Fantastico and Quickinstall to install scripts and software at a single click. You will have a variety of applications ranging from WordPress and Joomla to themes and Wiki plugins.
There is also a wide variety of ecommerce features at your disposal to quickly start selling from your website. You can get a dedicated IP for your ecommerce website at just $2/month! Also, you will be able to use the Live Chat feature on your website for free. This will give you a very good sales opportunity and you will be able to establish contact with your visitors as soon as they come on your website.
To establish an ecommerce website, you may also have a look at the Business hosting plan which will give a toll free number for your business. This would obviously do a lot of good to the professional outlook of your business website.
Email – Stay Connected
Your Hostgator account gives you all the standard email capabilities. You can create unlimited email addresses that come with iPhone/Blackberry and Android/Nokia compatibility. Emails can also be accessed through Webmail. Other standard features such as auto responders, email forwarders and spam protection etc. are also there.
Server Uptime – Services You Can Trust In
Being one of the leading web hosting providers in the world, Hostgator is a reliable choice when it comes to website and server uptime. It guarantees an average monthly uptime of 99.99% which can be verified using third party services such as Pingdom. They also ensure that the downtimes are broken down into smallest possible chunks of time so that their impact can be minimized. Even then, you can always approach the services department of Hostgator, for quick action, in case your website goes down at a critical time of the day.
Customer Support – Always There for You
Hostgator has a vigilant and proactive customer services staff that is a major word mouth generator for the company. According to customer satisfaction surveys conducted by Hostgator in 2008, almost 90% of their customer from over 200 countries showed satisfaction with the standard of their support and services. Hostgator support staff can be approached in a number of ways. Their telephone support is available 24/7 with no off times throughout the year. However, most of the general customer issues and queries are covered in a comprehensive knowledge base that has more than 680 articles. You can also explore the Video library that has 500+ videos explaining different hosting features and resolving customer queries.
Another indicator of Hostgator services is the 45 day money back guarantee they offer to all their customers, no questions asked. You can ask for a refund within 45 days without mentioning any reason for your withdrawal.
The Baby hosting plan, which has been covered in this review, will cost you $6.36/month in a 3 year contract. The rates are adjusted slightly when the contract duration changes. Although this is on the higher side when compared with other services, but the credibility and flexibility of Hostgator services makes it worth it, since the last thing you need as a website owner is uncertainty.
HostGator Review Summary
As you can see, HostGator truly has a lot to offer to their customers. Because of this it’s no wonder that the are one of the largest hosting solution providers in the game today. To go along with low prices, quality hosting and amazing support, that’s why I choose HostGator to host my major web sites and blog.
If you’d like to get setup with an account on HostGator and would like me to install your blog for you and set you up with your own premium wordpress theme, you can do so by clicking here.