Comments on: My first week with Aweber http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/ Blog Themes, Blog Design & Daily Blog Tips Wed, 08 Feb 2012 15:16:10 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mitch http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-261506 Mitch Sun, 12 Oct 2008 11:31:01 +0000 http://www.bloggingtips.com/?p=2398#comment-261506 I have to say I have been more than underwhelmed with AWeber as my email broadcaster. While their product does have an amazing amount of features and while you can reach a live person, I would say about 1/2 of the live people you can reach are smug and condescending and react like you are bothering them or that you have interrupted them when they answer the phone. I find the service inflexible and doesn't allow for you to chose who specifically gets the newsletter or email and who doesn't, it gives options to marrow the range but doesn't allow to pick and chose. I have a real problem with this as my newsletter is extremely time sensitive and I get many subscribers who sign up very close to the time when it won't be long until the information expires. I cna always learn to go around systems but when I am a customer and I am treated as if the merchant is doing me a favor it sits bad with me, that is what AWeber has provided. I have to say I have been more than underwhelmed with AWeber as my email broadcaster. While their product does have an amazing amount of features and while you can reach a live person, I would say about 1/2 of the live people you can reach are smug and condescending and react like you are bothering them or that you have interrupted them when they answer the phone.

I find the service inflexible and doesn't allow for you to chose who specifically gets the newsletter or email and who doesn't, it gives options to marrow the range but doesn't allow to pick and chose. I have a real problem with this as my newsletter is extremely time sensitive and I get many subscribers who sign up very close to the time when it won't be long until the information expires. I cna always learn to go around systems but when I am a customer and I am treated as if the merchant is doing me a favor it sits bad with me, that is what AWeber has provided.

]]> By: Jacob from Group Wri http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-250564 Jacob from Group Wri Fri, 26 Sep 2008 01:33:58 +0000 http://www.bloggingtips.com/?p=2398#comment-250564 Sean- thanks for the great insight. Your experience should be useful to anyone who's considering Aweber for their blog, you'll save many people from unnecessary headaches. Sean- thanks for the great insight. Your experience should be useful to anyone who's considering Aweber for their blog, you'll save many people from unnecessary headaches.

]]> By: Sean Grimes - Sean-G http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-250531 Sean Grimes - Sean-G Fri, 26 Sep 2008 00:18:24 +0000 http://www.bloggingtips.com/?p=2398#comment-250531 I'm using Aweber and I must say that it's quite easy to use and has many features. I agree with Jacob. Awbers business is to get your email delivered and no one wants to chase ISP's and all of that crap. I did want to warn people with existing blogs who attempt to use the blog broadcast feature. When I set up my blog broadcast, I did everything I thought I was supposed to do. I was shocked to see that each of my subscribers received 10 emails at one time from the blog broadcast feature. I think it was my fault though because the default settings in Aweber don't behave like other auto responder systems I've used. My blog RSS feed syndicates 10 of my most recent post. In Awber, I told it to send out an email when I have at least 1 new item. Well, that's exactly what it did. All of my blog post on my RSS feed were new to Awber so it sent out 10 different emails to all of my subscribers. I got a lot of opt outs because of this. This is just a warning to those who have blogs and want to use this feature. What you can do is schedule Aweber to broadcast your blogs to your subscribers. Once Awber gets the information from your blog, you can delete the ones you don't want emailed. You should only have to do this once. Hope this helps. Sean Grimes I'm using Aweber and I must say that it's quite easy to use and has many features. I agree with Jacob. Awbers business is to get your email delivered and no one wants to chase ISP's and all of that crap.

I did want to warn people with existing blogs who attempt to use the blog broadcast feature. When I set up my blog broadcast, I did everything I thought I was supposed to do. I was shocked to see that each of my subscribers received 10 emails at one time from the blog broadcast feature. I think it was my fault though because the default settings in Aweber don't behave like other auto responder systems I've used. My blog RSS feed syndicates 10 of my most recent post. In Awber, I told it to send out an email when I have at least 1 new item. Well, that's exactly what it did. All of my blog post on my RSS feed were new to Awber so it sent out 10 different emails to all of my subscribers. I got a lot of opt outs because of this. This is just a warning to those who have blogs and want to use this feature. What you can do is schedule Aweber to broadcast your blogs to your subscribers. Once Awber gets the information from your blog, you can delete the ones you don't want emailed. You should only have to do this once.

Hope this helps.

Sean Grimes

]]> By: Jacob from Group Wri http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-234468 Jacob from Group Wri Wed, 03 Sep 2008 09:18:17 +0000 http://www.bloggingtips.com/?p=2398#comment-234468 Dean- I'm also a do-it-yourselfer but there's a good reason to use Aweber or similar service instead of PHPList or other self-hosted software- whitelisting. Aweber will make sure it's email gets through because its business depends on it, and I don't think you want to spend time running after ISPs because your members/clients aren't getting the email. Marg- sounds like Aweber is having growing pains. Find a friend whose support tickets are getting through and ask them to submit for you. I'm sure they appreciate your loyalty. Dean- I'm also a do-it-yourselfer but there's a good reason to use Aweber or similar service instead of PHPList or other self-hosted software- whitelisting. Aweber will make sure it's email gets through because its business depends on it, and I don't think you want to spend time running after ISPs because your members/clients aren't getting the email.

Marg- sounds like Aweber is having growing pains. Find a friend whose support tickets are getting through and ask them to submit for you. I'm sure they appreciate your loyalty.

]]> By: Marg http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-232537 Marg Sat, 30 Aug 2008 18:52:57 +0000 http://www.bloggingtips.com/?p=2398#comment-232537 I've been experiencing major problems with Aweber the past few weeks. Customers who have signed up to a (paid) e-course have been waiting for up to 4 days for their weekly lesson to arrive (supposed to go out on the same day each week, starting the first week they sign up.) Even worse, the support ticket system isn't working: the past two I've submitted haven't got though, and there's no email address as a backup. Live support is closed; the office is closed on Sundays, and they have a public holiday this week as well. After being a customer for 5 years, I'm more than a little annoyed right now. What's going on? I'm wondering: change of management/ownership? Hackers? Major server problem? This CAN'T be good for business: I've seen similar comments in various places. Marg I've been experiencing major problems with Aweber the past few weeks. Customers who have signed up to a (paid) e-course have been waiting for up to 4 days for their weekly lesson to arrive (supposed to go out on the same day each week, starting the first week they sign up.)

Even worse, the support ticket system isn't working: the past two I've submitted haven't got though, and there's no email address as a backup. Live support is closed; the office is closed on Sundays, and they have a public holiday this week as well.

After being a customer for 5 years, I'm more than a little annoyed right now. What's going on? I'm wondering: change of management/ownership? Hackers? Major server problem? This CAN'T be good for business: I've seen similar comments in various places.

Marg

]]> By: Codrut Turcanu - AdS http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-227037 Codrut Turcanu - AdS Sat, 16 Aug 2008 22:08:58 +0000 http://www.bloggingtips.com/?p=2398#comment-227037 I highly recommend Aweber as it provides excellent platform for email marketing. In addition to that, Aweber is a very useful for tracking the response due to its advanced features. I highly recommend Aweber as it provides excellent platform for email marketing.

In addition to that, Aweber is a very useful for tracking the response due to its advanced features.

]]> By: berlioz http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-226499 berlioz Fri, 15 Aug 2008 15:25:28 +0000 http://www.bloggingtips.com/?p=2398#comment-226499 that's a great post with great writing style, love reading your articles that's a great post with great writing style, love reading your articles

]]> By: Karin H. http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-226035 Karin H. Thu, 14 Aug 2008 06:54:17 +0000 http://www.bloggingtips.com/?p=2398#comment-226035 Paula, I'm in the process of creating a practical guide on AWeber - how to benefit from all the features it has, perhaps that's something that might interest you? Karin H. Paula, I'm in the process of creating a practical guide on AWeber – how to benefit from all the features it has, perhaps that's something that might interest you?

Karin H.

]]> By: Paula http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-226031 Paula Thu, 14 Aug 2008 06:32:36 +0000 http://www.bloggingtips.com/?p=2398#comment-226031 I definitely recommend aWeber. I have used it for just over a year now and it is an excellent email system. Still lots of things I need to learn about it though - it is quite complex and has lots of features. I definitely recommend aWeber. I have used it for just over a year now and it is an excellent email system. Still lots of things I need to learn about it though – it is quite complex and has lots of features.

]]> By: amaterashu http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-226015 amaterashu Thu, 14 Aug 2008 04:10:07 +0000 http://www.bloggingtips.com/?p=2398#comment-226015 it's really awber good?? hmm.. i should try it... thankss pall.. it's really awber good?? hmm.. i should try it…

thankss pall..

]]> By: Karin H. http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-225996 Karin H. Thu, 14 Aug 2008 03:02:51 +0000 http://www.bloggingtips.com/?p=2398#comment-225996 Hi Kevin Now that is strange! But to be honest, yesterday I noticed a 10 minute delay on one of my broadcasts too. I would definitely mention this to our friends at AWeber, I know broadcasts end up in a queue and AWeber is getting more and more popular, but 3 hours ! ! ! Not what I would call: reliable email delivery ;-) Karin H. Hi Kevin

Now that is strange! But to be honest, yesterday I noticed a 10 minute delay on one of my broadcasts too.

I would definitely mention this to our friends at AWeber, I know broadcasts end up in a queue and AWeber is getting more and more popular, but 3 hours ! ! !

Not what I would call: reliable email delivery ;-)

Karin H.

]]> By: Kevin Muldoon http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-225631 Kevin Muldoon Wed, 13 Aug 2008 17:09:49 +0000 http://www.bloggingtips.com/?p=2398#comment-225631 Karin - Yes I know there is a time difference. The newsletter was scheduled to sent at 10.22am Eastern Time (which was 3.22pm UK time). According to Aweber it was sent at 1:06pm Eastern Time. I checked back a few times after it was supposed to be sent and Aweber still had the status at pending :) Karin – Yes I know there is a time difference. The newsletter was scheduled to sent at 10.22am Eastern Time (which was 3.22pm UK time). According to Aweber it was sent at 1:06pm Eastern Time. I checked back a few times after it was supposed to be sent and Aweber still had the status at pending :)

]]> By: Karin H. http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-225574 Karin H. Wed, 13 Aug 2008 09:04:53 +0000 http://www.bloggingtips.com/?p=2398#comment-225574 "After submitting my newsletter for emailing today it was placed under ‘Pending Broadcast’ for more than 3 hours" Hi Kevin. You personally decide on which time of the day the broadcast is send out. You change that in the broadcast itself (first box in the broadcast screen: Send on: date and time). Click save broadcast which brings you back to the list of created broadcast. Click the green button: Queue now and AWeber gives a pop-up window: broadcast will be send...... and mentions the day and time you set. Until that specified time it will indeed say: pending broadcast. Just be aware theat everything in the AWeber system is set at EDT time. Best way to check if there is a time difference with your own time-zone (we're in the UK, 5 hours ahead of EDT) is to test send the broadcast to yourself. Hope this helps. Karin H. (Keep It Simple Sweetheart, specially in business) “After submitting my newsletter for emailing today it was placed under ‘Pending Broadcast’ for more than 3 hours”

Hi Kevin. You personally decide on which time of the day the broadcast is send out. You change that in the broadcast itself (first box in the broadcast screen: Send on: date and time). Click save broadcast which brings you back to the list of created broadcast. Click the green button: Queue now and AWeber gives a pop-up window: broadcast will be send…… and mentions the day and time you set.

Until that specified time it will indeed say: pending broadcast. Just be aware theat everything in the AWeber system is set at EDT time. Best way to check if there is a time difference with your own time-zone (we’re in the UK, 5 hours ahead of EDT) is to test send the broadcast to yourself.

Hope this helps.

Karin H. (Keep It Simple Sweetheart, specially in business)

]]> By: Todd Andrews http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-225615 Todd Andrews Wed, 13 Aug 2008 09:04:12 +0000 http://www.bloggingtips.com/?p=2398#comment-225615 Been using and having my clients use AWeber for a while now. Completely agree with what you said. Been using and having my clients use AWeber for a while now. Completely agree with what you said.

]]> By: Dean Saliba http://www.bloggingtips.com/2008/08/12/my-first-week-with-aweber/#comment-225599 Dean Saliba Wed, 13 Aug 2008 06:28:37 +0000 http://www.bloggingtips.com/?p=2398#comment-225599 I have never used Aweber, I like to host my own newsltter script. (I'm assuming this is hosted for you) I have never used Aweber, I like to host my own newsltter script. (I'm assuming this is hosted for you)

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